Mission, Vision, Values & Strategic Plan

Our Mission


Support public health and protect the environment.

Our Vision


Achieve excellence and exceed customer expectations.

Our Core Values


  • Continuous pursuit of excellence
  • Customer Service
  • Open and honest communication
  • Accountability 
  • Teamwork
  • Innovation
  • Ethical behavior and integrity

Strategic Plan


Our five-year Strategic Plan (2018 - 2023) serves as a road map for achieving our vision.

The plan is being developed (to be finalized June 2018) with input from customers, partners, suppliers, and associates, and it addresses key opportunities for enhancing our services and ensuring long-term sustainability. 

Our strategic goals are organized into five focus areas, which mirror the categories in the Baldrige Criteria for Performance Excellence:

  1. Leadership & Strategic Planning
  2. Customer Focus
  3. Measurement
  4. Workforce Focus
  5. Operations Focus
For more info, contact us