Open or Close an Account

There are three ways to open or close a water/sewer account at an existing home or business in our service area:

To request installation of a water meter or sewer connection for a newly built home or business, please complete the Application for Service Form. 

If you're an engineer or developer interested in availability of water or sewer service for a property, click here.

Account Origination Fees


New water and sewer accounts are each charged a $35 account origination fee. The origination fee for other sewer providers varies. This fee is non-refundable, nontransferable, and will appear on your first bill.

Please expect it to take at least one business day (M-F) to activate water service.

Information Needed To Open An Account


Residential Accounts


  • Name and social security number
  • Date you would like water service to begin
  • Address of the property to receive service
  • Mailing address (if different)
  • Day and evening phone numbers
  • In some cases, we may require additional information, such as a copy of a lease agreement, photo ID, etc.
 

Commercial Accounts


  • Company name
  • Name of the commercial co-signer and his/her social security number (required for some accounts)
  • Date you would like water service to begin
  • Address of the property to receive service
  • Mailing address
  • Day and evening phone numbers

Important Information About Turning On Water Service


Open Fixtures


When water service is shut off, fixtures can be turned on and unknowingly left in the open position. If this happens, water will begin flowing when we turn on your service, posing a potential risk of flooding. For this reason, we strongly recommend that someone is present when we turn on your water.

If no one is present and our staff suspects that a fixture is open based on water meter activity, the technician will leave your water service off and we will reschedule your service activation. This will result in your account be charged a  $40 revisit fee.