About Your Water Meter

The dial rotates clockwise as water passes through it. The register increases by one after each complete rotation, indicating 100 cubic feet (748 gallons) of water was used. All meters belong to the Charleston Water System.

Reading Your Meter


We read your meter once every 28 - 31 days. It's important to make sure it's accessible by keeping it free of obstacles such as debris or unfriendly dogs.

If we can't to get a meter reading, we estimate usage based on usage history. We make any necessary adjustments after the next meter reading.

Water Meter

Water-Filled Meter Boxes


It's ok if they fill with water. Our meter readers carry pumps to remove it.

Automated Meter Reading (AMR)


About half of our meters use automated meter reading (AMR) technology. These have a flat disk on top of the meter box that transmits the reading via radio signal. Our meter reader staff have laptop computers that pick up the signal when they drive by. These meters can also be read manually.

Keep Your Meter Visible and Accessible


We may need to gather readings, make repairs, or shut off the water in an emergency.

  • Check your meter for accessibility.
  • Don’t plant bushes or plants near it.
  • Don’t cover it with pine straw or mulch.