Support public health and protect the environment.
Achieve excellence and exceed customer expectations.
Our Core Values
Continuous pursuit of excellence
Open and honest communication
Ethical behavior and integrity
Our five-year Strategic Plan (2020 - 2025) serves as a road map for achieving our vision.
The plan was developed in June 2018 with input from customers, partners, suppliers, and CWS associates to address key opportunities for enhancing our services and ensuring long-term sustainability. It was then revised in 2020 to meet changing demands and goals. Our strategic goals are organized into five focus areas, which mirror the categories in the Baldrige Criteria for Performance Excellence: