Not all fees are listed. Questions? Send us an email.
|After Hours Visit Fee||$70||Surcharge for any service rendered outside of normal business hours.|
|Late Payment Fee||$10||Fee for payments made after the due date.|
|Backflow Administration Fee (Annual)||$30||Fee for each backflow prevention device.|
|Bad Debt Processing Fee||$25||Fee for processing bad debt.|
|Crimping Fee||$500||Applied if we must terminate water service at the main.|
|Flow Search Investigation Fee||$70||Customers may request a water meter Data Log, which provides hourly meter readings for the last 90 days to help customers identify the source of a leak.|
|Grease Trap Inspection Fee||$70||Semi-annual fee charged to food establishments for required grease trap inspections.|
|Grease Trap Origination Fee||$30||Charged to register all grease traps for commercial/industrial customers. Non refundable and nontransferable.|
|Individual Wastewater Pump (Grinder) Maintenance Fee||$40||Charged to a property owner for maintenance of the on-site individual wastewater pump station and force main that serves a single property. Fee is charged monthly in addition to the volumetric sewer charge.|
|Meter Replacement & Test Fee||$70||For testing and replacing a water meter at a customer's request. If the meter is deemed defective, the fee is waived.|
|Non-Payment Fee||$60||Fee for disconnection or scheduled disconnection of water/sewer service due to non-payment.|
|Property Manager Program Fee|
|$35||Allows landlords of rental property to maintain water service in between tenants for up to 28 days and 4 one hundred cubic feet (Ccf) (2,992 gallons) of water usage.|
Property Manager accounts are charged the applicable sewer account origination fee, which ranges between $15 - $30, depending on the sewer agency that serves the property.
|Returned Payment Fee||$30||Fee for returned checks.|
|Revisit Visit / Service Call Fee||$40||Charged for requests to re-read a meter, return visit requests, or to investigate a water or sewer issue found to be on customer/private property.|
|Sewer Connection Investigation Fee||$200||Inspection of a customer's connection to the sewer system by smoke testing, dye testing, etc.|
|Sewer Disconnection / Re-connection Fee||$1,200||One-time flat fee charged for installation of a wastewater Elder Valve on a sewer lateral for sewer-only disconnection.|
|Sewer Service Origination Fee|| $35||One-time non refundable and nontransferable fee for establishing a sewer account.|
View map of sewer service area.
|Water Service Origination Fee||$35||One-time non refundable and nontransferable fee for establishing a water account.|
View map of water service area.
No Access To Water Meter Fees
|First Offense||$0||Blocking access to water meter that prevents us from collecting a meter reading.|
|Second Offense||$50||Blocking access to water meter that prevents us from collecting a meter reading.|
|Third Offense||$100||Blocking access to water meter that prevents us from collecting a meter reading.|
Unauthorized Use Fees
|Fire Hydrant||$500||Unauthorized use of a fire hydrant.|
|Fire Service||$500||Unauthorized use of water lines dedicated to fire protection.|
|Sewer Connection||$2,000||Unauthorized use of the sewer system.|
|Tap / Bypass||$500||Bypassing a water meter.|
|Water Service||$50||Using water service without paying or establishing an account.|