Service Fees

Not all fees are listed. Questions? Send us an email.


Fee
Amount
Description
After Hours Visit Fee
$70
Surcharge for any service rendered outside of normal business hours.
Late Payment Fee$10
Fee for payments made after the due date.
Backflow Administration Fee (Annual)
$30
Fee for each backflow prevention device.
Bad Debt Processing Fee
$25
Fee for processing bad debt.
Crimping Fee
$500
Applied if we must terminate water service at the main.
Flow Search Investigation Fee
$70
Customers may request a water meter Data Log, which provides hourly meter readings for the last 90 days to help customers identify the source of a leak.
Grease Trap Inspection Fee
$70
Semi-annual fee charged to food establishments for required grease trap inspections.
Grease Trap Origination Fee
$30
Charged to register all grease traps for commercial/industrial customers. Non refundable and nontransferable.
Individual Wastewater Pump (Grinder) Maintenance Fee
$40
Charged to a property owner for maintenance of the on-site individual wastewater pump station and force main that serves a single property. Fee is charged monthly in addition to the volumetric sewer charge.
Meter Replacement & Test Fee
$70
For testing and replacing a water meter at a customer's request. If the meter is deemed defective, the fee is waived.
Non-Payment Fee
$60
Fee for disconnection or scheduled disconnection of water/sewer service due to non-payment.
Property Manager Program Fee
 (Origination Fee)
$35
Allows landlords of rental property to maintain water service in between tenants for up to 28 days and 4 one hundred cubic feet (Ccf) (2,992 gallons) of water usage.

Property Manager accounts are charged the applicable sewer account origination fee, which ranges between $15 - $30, depending on the sewer agency that serves the property.
Returned Payment Fee
$30
Fee for returned checks.
Revisit Visit / Service Call Fee
$40
Charged for requests to re-read a meter, return visit requests, or to investigate a water or sewer issue found to be on customer/private property.
Sewer Connection Investigation Fee
$200
Inspection of a customer's connection to the sewer system by smoke testing, dye testing, etc.
Sewer Disconnection / Re-connection Fee
$1,200
One-time flat fee charged for installation of a wastewater Elder Valve on a sewer lateral for sewer-only disconnection.
Sewer Service Origination Fee
 $35
One-time non refundable and nontransferable fee for establishing a sewer account.
View map of sewer service area.
Water Service Origination Fee
$35
One-time non refundable and nontransferable fee for establishing a water account.
View map of water service area.



No Access To Water Meter Fees

Fee
Amount
Description
First Offense
$0
Blocking access to water meter that prevents us from collecting a meter reading.
Second Offense
$50
Blocking access to water meter that prevents us from collecting a meter reading.
Third Offense
$100
Blocking access to water meter that prevents us from collecting a meter reading.


Unauthorized Use Fees

Fee
Amount
Description
Fire Hydrant
$2,000
Unauthorized use of a fire hydrant.
Fire Service
$500
Unauthorized use of water lines dedicated to fire protection.
Sewer Connection
$2,000
Unauthorized use of the sewer system.
Tap / Bypass
$500
Bypassing a water meter.
Water Service
$50
Using water service without paying or establishing an account.