Throughout the year, Charleston Water System will be installing about 6,000 automated water meters for customers in parts of Ladson and North Charleston, including Otranto, Northwoods, The Lakes, and Woodside neighborhoods.
The new meters have a battery-operated device that emits a radio signal with your meter reading. This allows our meter readers to collect readings with a receiver as they drive by, which is faster and more accurate than manual meter reading.
Installation takes about thirty minutes and requires a brief interruption of water service. Customers scheduled to get a new meter will be notified by letter and again immediately before installation.
Charleston Water System has been installing automated meters since 2004. Currently, about half of our 110,000 accounts have the new meters.
Questions? Call Charleston Water System Customer Service at (843) 727-6800.