How will I be notified if my home / business is affected by an advisory or notice?
By regulation, Charleston Water System must follow certain public notification efforts, which include dissemination to media outlets, door-to-door notification, and any other means to notify water users.

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1. Do I still need to boil my water if I have a filter system on my faucet or refrigerator?
2. How long must a Boil Water Advisory or Notice be in effect?
3. How will I be notified if my home / business is affected by an advisory or notice?
4. How will I know when the advisory or notice has been lifted?
5. Is the water safe for washing dishes, laundry, and bathing?
6. Since an advisory is a precautionary measure, will I get sick if I drink the water or if I drank some water before I found out about the advisory?
7. Under what circumstances will Charleston Water System issue a Boil Water Advisory or Notice?
8. What are a Do Not Drink Notice and a Do Not Use Notice?
9. What are total coliform bacteria?
10. What is a Boil Water Advisory and is it the same as a Boil Water Notice?
11. What should I do during a Boil Water Advisory or Notice?
12. Where can I find more information?
13. Will DHEC issue a Boil Water Advisory in preparation for a hurricane?