Why am I charged a minimum bill even if I don't use any water?

Our water and sewer rate structures both include a minimum bill, which is a monthly charge for service availability and up to 2 Ccf (1,496 gallons) of water consumption.

The minimum bill is designed to recover the costs associated with making service available, including costs related to metering and billing and infrastructure. The water minimum bill also pays for the costs associated with providing water for fire protection, one of our key functions.

These costs remain constant regardless of whether you use any water in a billing period.

Show All Answers

1. Can I get my bill adjusted if I had a leak?
2. Can I get a discount on my sewer bill when I fill my pool?
3. Can I sign up for automatic recurring payments using my credit card?
4. How is my sewer bill calculated?
5. How is my water bill calculated?
6. Why is there a charge for the storm water fee on my water bill?
7. Why do water and sewer rates keep going up?
8. Why am I charged a minimum bill even if I don't use any water?
9. What is an irrigation account?
10. Does Charleston Water System bill for other sewer utilities?
11. What is Automated Meter Reading (AMR)?
12. What is my billing cycle?
13. What is the sewer cap?
14. Why is my bill higher than usual?
15. Will I be charged for sewer while my home is under construction?