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Backflow

  1. Approved Tester List

  2. Field Test Report Form

  3. Field Test Submittal Sheet

  4. Field Test Procedures: 5 Valve

  5. Field Test Procedures: 3 Valve

  6. Cross-Connection Control Program Manual

  7. Installation Guide - DCVA, 3/4" - 2", below-ground

  8. Installation Guide - DCVA, above-ground

  9. Installation Guide - DCVA, vertical

  10. Installation Guide - PVB

  11. Installation Guide - RP

  12. Inspection Request Form

  13. System Protection Questionnaire

Bill Pay - Start/Stop Service - Links

  1. Overview

  2. Example Quick Link

  3. Example Quick Link

  4. Example Quick Link

Bill Pay - Billing & Rates Quick Links

  1. Rates

  2. Minimum Bill

  3. Read a Meter

Bill Pay - Helpful Links

  1. How much do I owe?

  2. Past due/extensions

  3. Financial assistance

  4. Leak adjustments

  5. Name change

  6. New construction

  7. Fire hydrant use

  8. Irrigation system

  9. Shut off valve

  10. Plant tours

  11. Speakers bureau

  12. Water quality reports

Billing

  1. Overview

  2. Payment Options

  3. Calculate Water Bill

  4. Calculate Sewer Bill

  5. Minimum Bill

  6. About Your Water Meter

  7. Bill FAQs

  8. High Bills & Leaks

  9. Operation Round-Up

  10. Value of Water

Boil Water Resources

  1. SCDHEC Boil Water Advisory Instructions

  2. SCDHEC Instructions for Food Service Establishments

  3. CDC Instructions for Dental Offices

  4. CDC Instructions for Dialysis Clinics

Bottled Water

  1. American Waterworks Association

  2. Bottled Water Basics (EPA)

  3. International Bottled Water Association

  4. National Sanitation Foundation (NSF)

  5. U.S. Food and Drug Association

Checklist

  1. Closeout Checklist Water

  2. Closeout Checklist Wastewater

  3. Record Drawing Checklist Water

  4. Record Drawing Checklist Wastewater Gravity Sewer Only

  5. Record Drawing Checklist Wastewater Gravity Sewer Only with FM and PS

  6. Valve Card Checklist Water

  7. Valve Card Checklist Wastewater

  8. Easement Plat Checklist

Construction Activity

  1. Approved Contractors for Large Projects

  2. Standard Construction Details

  3. Approved Contractors for Small Projects

  4. Water Standard Construction Details

  5. Wastewater Standard Construction Details

  6. SC DHEC Construction Permit Application for Water/Wastewater Facilities

Easement Agreement

  1. CWS Standard Right-of-Way and Utility Easement Agreement

Emergencies

  1. Overview

  2. Planned & Emergency Repairs

  3. Boil Water Advisories

  4. Sewer Back-Ups

  5. Frozen Pipes

  6. Hurricane Preparedness

Emergency Preparedness

  1. Water preps for a hurricane - Tip Sheet

  2. Charleston County Hurricane Preparedness Guide

  3. CDC Emergency Water Purification Guide

  4. FEMA Emergency Readiness Guide

Facts About Water Filters

  1. Consumer Report: Rates Water Filtration System & Bottled Water

  2. National Sanitation Foundation (NSF)

FAQs

  1. Customer Service FAQs

Financial Documents

  1. Sample – Irrevocable Standby Letter of Credit

Fluoride Information

  1. American Academy of Family Physicians

  2. American Dental Association

  3. Centers for Disease Control

  4. S.C. Department of Health and Environmental Control

  5. U.S. Environmental Protection Agency

Forms

  1. Overview/Customer Service Forms

  2. Open/Close Account

  3. Paid in Full Letter

  4. Responsibility Date Letter

  5. Letters of Credit

  6. Auto Draft Request

  7. Application for Service

  8. Fastrack Request

  9. Leak Adjustment Request

  10. Operation Round-Up

Helpful Links

  1. Water Quality Reports

  2. Jobs

  3. Request a Speaker

  4. How to Calculate Your Water Bill

  5. How to Calculate Your Sewer Bill

HomeServe

  1. Overview

Irrigation & Backflow

  1. Irrigation Accounts - Overview

  2. Backflow - Overview

  3. Backflow - Approved Testers

  4. Backflow - FAQs

  5. Backflow - Docs & Forms

Lead

  1. USEPA's Lead & Copper Rule

  2. CDC - Lead information

  3. DrinkTap.org - Lead FAQ's

Legal Documents

  1. Bill of Sale Water

  2. Bill of Sale Wastewater

  3. Affidavit of Title Water

  4. Affidavit of Title Wastewater

  5. Affidavit for Transfer of Real Property

  6. Title to Real Estate

  7. Affidavit for Exempt Transfer

  8. Maintenance Agreement Water

  9. Maintenance Agreement Wastewater

New Development

  1. CWS Water and Sewer Service Area Map (interactive)

  2. Minimum Standards

  3. Standard Construction Detail Drawings

  4. Water & Wastewater Policies, Procedures & Standards Manual

  5. Developer Policies

  6. Preliminary Fee Determination Worksheet

  7. Approved Contractors

  8. SCDHEC Construction Permit Application for Water/Wastewater Facilities

New Development Forms

  1. Water & Wastewater Service Area Interactive Map

  2. Request a Service Availability Letter

  3. Hydrostatic Flow Request

  4. Water/Sewer Map Request

Policies

  1. Development Policies

  2. SC DHEC State Primary Drinking Water Regulation: R.61-58

  3. SC DHEC Standards for Wastewater Facility Construction: R.61-67

Preliminary Fee Determination

  1. Preliminary Fee Determination Worksheet

  2. Asset Inventory Worksheet

  3. Tap, Impact, and Change In Use Fees

Rates

  1. Rates Overview

  2. Water Rates

  3. Sewer Rates

  4. Fire Service Rates

  5. Service Fees

  6. Tap & Impact Fees

Service Availability

  1. CWS Water and Wastewater Service Area Map (Interactive)

  2. Request a Service Availability Letter

  3. Request a Hydrostatic Flow Test

  4. Request a Water/Wastewater Map

Sewer Tunnel Replacement Project

  1. 2009 Engineering Excellence Honor Award

  2. Big SC Sewer Tunnel Job Nets Engineering Award

  3. Charleston's Sewer Scheme Wins Acclaim

  4. City Needs $16M for Tunnel

Site Links

  1. Home

  2. Site Map

  3. Contact Us

  4. Accessibility

  5. Copyright Notices

  6. Privacy Policy

Start/Stop Service

  1. Overview

  2. Open Account

  3. Close Account

  4. Fees

  5. Property Managers - Overview

  6. Property Managers - Fastrack Program

  7. Property Managers - Fastrack Online Turn On/Off Request

  8. Property Managers - Fee Schedule

Value of Water

  1. Value of Water Coalition

  2. US Water Alliance

  3. DrinkTap.org

  4. GrowingBlue.com blog post - What is the Value of Water?

  5. Imagine a Day Without Water

Categories

  1. All Categories
  2. Backflow
  3. Bill Pay - Start/Stop Service - Links
  4. Bill Pay - Billing & Rates Quick Links
  5. Bill Pay - Helpful Links
  6. Billing
  7. Boil Water Resources
  8. Bottled Water
  9. Checklist
  10. Construction Activity
  11. Easement Agreement
  12. Emergencies
  13. Emergency Preparedness
  14. Facts About Water Filters
  15. FAQs
  16. Financial Documents
  17. Fluoride Information
  18. Forms
  19. Helpful Links
  20. HomeServe
  21. Irrigation & Backflow
  22. Lead
  23. Legal Documents
  24. New Development
  25. New Development Forms
  26. Policies
  27. Preliminary Fee Determination
  28. Rates
  29. Service Availability
  30. Sewer Tunnel Replacement Project
  31. Site Links
  32. Start/Stop Service
  33. Value of Water

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  1. Charleston Water System
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Contact Us

  1. Charleston Water System
    PO Box B
    Charleston, SC 29402
    Phone: (843) 727-6800

Quick Links

  1. Overview/Customer Service Forms
  2. Open/Close Account
  3. Paid in Full Letter
  4. Responsibility Date Letter
  5. Letters of Credit
  6. Auto Draft Request
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Our Partners

  1. Closeout Checklist Water
  2. Closeout Checklist Wastewater
  3. Record Drawing Checklist Water
  4. Record Drawing Checklist Wastewater Gravity Sewer Only
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Site Links

  1. Home
  2. Site Map
  3. Contact Us
  4. Accessibility
  5. Copyright Notices
  6. Privacy Policy
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